John Laird
Arrived very early in the mornig and delivery driver manoevred packages as best he could to minimise the carry to the build site. Relatively easy to assemble, withn the build taking a couple of days. On opening window and door pack, found damaged external door handle, a quick email to Martin and was sorted as quick as a flash with new handle sent from the factory, all in all a very good experience and an addition of office space in the garden
18 Aug 2021
Anonymous
Excellent service, Martin was available to answer questions and help whenever needed, quite a feat during the recent problems of supply. The cabin is very good quality and reasonably easy to put together. Just one small caveat; the instructions could be better, they're generic and don't really cover the small differences in the various cabins. Also, it would be better if the instructions were at the top of the pack, instead of in the middle, that would allow a bit of reading before opening the whole pack. Having said that, I'm very pleased with the cabin and would highly recommend Garden Adventures if you are considering buying a cabin.
27 Apr 2022
G Tebbett
The logs come delivered as a pack of logs rather than panels, so they are easier to move about the site. The instructions were located near the middle of the pack. I would have preferred the instructions to have been accessible as the pack was opened so that the inventory can be checked off during unpacking.The logs are cut very precisely and fit together snugly. They are so precise that they show any areas of your base that is not level.The windows and doors come as pre-assembled units. They have fixing battens attached which look similar to securing battens for transport. Be careful to not remove those. The window/door units are heavy.Once the first laver of logs are in place the rest of the walls are easy to go up. The instructions show a diagram of each side of the structure with each log type numbered. However, the written guidance within the instructions were for a generic structure rather than the model that was being built. For example the instructions gave a guide of how to build the apex roof, but the model in hand had a pent roof.Once built it seems to be a sturdy and sound structure. There are quite a few extra logs, floorboards, roof boards etc. Nice to have those in case of the odd split, snapped tongue.It’s early days yet, but initial feeling is quite good.
06 Apr 2022
P Sherriff
Lodge is great, good quality and relatively easy to build. The ongoing challenges of 2021 in regards to raw materials was handled well and although there were severe delays we were kept informed regularly which helped us plan.
05 Oct 2021
Anonymous
Very pleased with cabins look and quality . We used our own tradesmen to erect it and apart from a couple of points in the instructions not being clear all went well .
14 Sep 2022
Linda Siggins
Can't really review as although delivered, not yet erected or seen by me as is being kept under cover until the weather improves. Customer service has been very good and kept informed along the way. Although there was a delay of some 4 months, I was aware, and for me, this was not an issue.
23 Jan 2022
Dave Pearce
Verified Customer
Livata 4x3
Very good quality cabin ,instructions could be better, but very pleased with end product.Martin kept me informed on order delivery was great, no damage or missing bits.
02 Feb 2024 - ""
Peter Thompson
Verified Customer
Clockhouse
Delivery was efficient, all well packaged and protected from damage. Constructed by three of us in one and a half days. Everything fitted perfectly and needed gentle mallet to locate exactly. Instruction book was clear simple and explicit. Thoroughly delighted with the construction and the finish. Very pleased that Martin was able to redraw the design to our specification. Delighted with the whole thing, finish, price and service. Thanks Martin.
06 Dec 2023 - Paignton, United Kingdom
Philp Eaton
Verified Customer
Livata 4x3
Great product. Lots of surplus parts supplied which is helpful. Quality of wood is fantastic. Cannot fault the service.
01 Nov 2023 - ""
Patrick Ford
Verified Customer
Bespoke Cabin
Very good cabin, and came flat packed for us to put up. Easy instructions and went together really well. would recommend. we would use this company again, good product, good price and brilliant customer service.
31 Oct 2023 - , United Kingdom
Charles Chalmers
Verified Customer
Bespoke Cabin
Delivered on time with friendly driver.All components in good order and assembly went well.Good service.
17 Oct 2023 - Washington, United Kingdom
Jon Budd
Verified Customer
Livata 6x4
Great quality item with simple, concise instructions, easily constructed by the family. Great delivery service. However, the customer service from Garden Adventure was not great; the cabin was a month late arriving, we had to chase for information regarding this as none was forthcoming. The incorrect bearers arrived and although we received a refund we had to chase for this. Not sure I would recommend them but the cabin materials were great.
25 Sep 2023 - Slough, United Kingdom
Andrew Buckland
Verified Customer
Meribel 5x3
Seamless ordering, Martin was extremely helpful with all my questions.Delivery was also fantastic with the delivery guy very helpful (it's a big delivery). Took me and elderly father in law 2 days to get it all up and built/weather tight, went together very easily with no issues. I went for the shingle roof, it still came also with felt which could be used as roof underlay. For spec I went for the superior level glazing with toughened glass, also went for the larger logs (68mm) and glad I did as feels so sturdy/insulated although am sure the 44mm would be great also. I Insulated the floor with celotex, could have done the roof but as this is a garden room rather than office etc I didn't go that far.Overall a highly recommended product, for what you get I think it's a very competitive price, much better than others I had seen that weren't so good. The only parts I bought myself were the insulation and guttering (and paint/preserve of course). I want it to last so did two coats of preserve, knotting and two of paint, also have a sealant to go on which is yet to be done. A sprayer really helped/cut down on time.Would not hesitate in recommending Martin to purchase through, helpful all through the process and very quick to respond. 5*
22 Aug 2023 - Basildon, United Kingdom
Chris Green
Verified Customer
Meribel 4x3
Great cabin. Excellent quality. From the initial ordering and having it customised to my specs, to screwing on the last piece of trim this has been a pleasure. Straight forward to assemble. Had everything but the roof covering done in a day on account of how well it went together. Sturdy high quality build. Could not be happier. This company have been an absolute pleasure to deal with. Top marks 👍
12 Dec 2022 - Rugeley, United Kingdom
Luke Stevens
Verified Customer
Torgnon 6x3
Really pleased with our log cabin! Can't believe the quality of the wood. It took the installation team (Lee Stuart and 3 others who were recommended by Martin) 6.5 hours which was really impressive given the weather conditions on the day, and even they said how good the quality was. It is so warm inside and we didn't even have the insulation installed. Great correspondence from Martin from the start to keep us in the loop regarding production and delivery times. Would highly recommend to anyone. Thanks Martin!
15 Nov 2022 - Swansea, United Kingdom
Steve Rycroft
Verified Customer
Livata 5x3
Quick service and delivery - any issue with missing parts solved quickly
12 Oct 2022 - ""
Log Cabin Kits - Part of the Garden Adventure Group
19 Manor Road
East Grinstead
West Sussex
RH19 1LP
01342 477774
sales@gardenadventure.co.uk
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